It was a fine morning. Happily I packed my stuffs off and left for KLIA after a wonderful 3 weeks holidays back home.
In KLIA at the SIA check in counter, I show my reference number to a lady. And later on she look look look, and turn to me saying,
'madam, can I have your credit card please?'
'Huh?' what credit card she wants? I wonder.
'the credit card you use to book this flight? we need it to verify your ticket before you board.'
'Huh?? Why do you need it? I thought the flight was paid for long time ago?'
'Yeah, thats right. But thats our policy to see your card again before you check in.'
Normally it isn't a problem as most people will purchase ticket with their own credit card. But this time, due to some credit card company reason, I didn't use my dad's one but ChoonSeong's bro's instead.
In other word, the credit card is in PENANG now.
So I went on telling the lady,
'I'm sorry, I don't have the card with me. My fren booked it for me and he's now in Penang.'
'Alright. I'm very sorry to say we can't anyhow check you in without the card being presented to us.'
WHAT? She expects me to get CS's bro to rush all the way down to KL from Penang whereby my flight is leaving in 1 hour time. So I said,
' Is there any other options available? Or can I see your duty manager?'
That lady was a bit unfriendly and seeing her expression like layan tak layan. C'mon. As if I cheat your company money using fake card is it???
Reluctantly she brought me to her supervisor who is a very nice and thoughtful old man. By leaving me and my passport with the old man, she left. Haha. Guess what. The old man called her back and said with a firm and unhappy face.
'Nurul, can you please let me know what is the case before you walk off?' Haha, kena scolded!
That time I was extremely stressed lah. Seems like they insist to see the card before allowing me to check in. So I ask the manager again regarding what options available and what I can do atm. Calm and steady, he explained that I can either purchase a new ticket which cost another RM11000.00 to avoid missing the flight OR....
Get ChoonSeong's bro to rush to nearest SIA office in penang in 30 minutes time to present the card. If not, they can't check me in on time. Flight is leaving in 75 minutes time.
WAH. That's like rush hour man. Okie. Of course I am not payin 11k and also I don't have so much money. Immediately, I called Choonseong in UK and ask him get his bro asap as begin from now on, every minute counts. No wonder people say, TIME IS MONEY.
After 5 minutes, he replied saying his bro is rushing there and estimating to reach in 30 minutes.
Anxiously, I waited.
5 mins... 10 mins... 15 mins.... 20 mins... 25 mins...
Shall I give him a ring to check his situation?
So, I called CS's bro. He said...
'Sorry la..JAM leh. Penang working time la. Wun be there in another 5 minutes time. Will be there in another 15 minutes time I think.'
'HUH?' Okie Okie. You take your time k. I try to ask for extension.'
I will be 15 minutes later than the time given. So I told the old man my friend will definitely be there but maybe I need extra 15 minutes. He wasn't quite happy but at last agreed as he said next available flight to london will be one week later for all seats are fully booked.
Okie. 5....10.......15 mins
Yes! Finally he reached. Happily I go to the manager again and he called up Penang office talking to an officer there trying to verify the credit card and prove that I wasn't faking up a card or something. But as he talked, his look turn more and more worried and before he put his phone down, I heard him saying
.
.
.
.
.
.
.
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' So, IT WAS THE WRONG CREDIT CARD. Ok.'
HUHHHHHHHHH????? WHATTTTT? WRONG CARDDDDD????
My goodness. I almost fainted. Really.
Looking at him with my helpless face, I asked him what I can do for now.
Then calmly, he said,
'Okie. I'm going to trust your fren is the genuine card holder and so I am going to check you in now. BUT, ONLY to Singapore. If your friend can't bring the CORRECT card to us in 1 hour time before you arrive in Sg, I'm afraid you might need to fly back to KL again without being able to proceed to Sg-London flight. So, I'm now issuing you only the KL-SG boarding pass. Collect your SG-London boarding pass again in CHangi and hopefully your friend can make it. Ask him bring along ALL HIS CARD.'
It was close. He checked all my luggages in and wave me goodbye reminding me again to get my friend to bring along all his card in next one hour. Because the flight is leaving in 15 minutes time, I simply wave goodbye to my parents and sisters before I ran all the way to the boarding gate.
One hour on the plane was indeed very tension.
Finally we landed. As I walk out the plane nervously, an air stewardess ran to me and said,
'Miss, this is your boarding pass. Have a safe flight to London.'
=)
He made it.
Thanks and sorry for all the hassles. That was first event. To be continued...